Employee Wellness Navigator

Woodlawn, OH
Full Time
HUMAN RESOURCES
Experienced

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio.  Selected as “2024 Best Workplace in Ohio” by Ohio Business Magazine!

We are seeking a dedicated and compassionate Employee Wellness Navigator to provide holistic support to our employees. In this role, you will help employees navigate personal and professional well-being, ensuring they have access to critical resources related to health and wellbeing, food security, transportation, and financial assistance. The ideal candidate will have a strong background in human services, case management, health and wellness coaching, and community resource knowledge. You will guide employees in achieving their goals, advocate for their well-being, and connect them to the services they need to thrive both personally and professionally.
This role is vital in fostering a supportive work environment that addresses the broader aspects of well-being, including managing life challenges outside of the workplace, such as health, housing, and access to essential community resources.

Key Responsibilities:

  • Health and Wellness Coaching:
    • Provide wellness coaching to employees, assisting them in setting and achieving specific goals related to their personal and professional well-being.
    • Utilize SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) to create actionable and realistic wellness plans.
    • Use motivational interviewing techniques to encourage employees in making positive lifestyle changes and enhancing their overall health.
  • Resource Coordination:
    • Act as a liaison between employees and a variety of community resources, including health benefits, housing programs, financial assistance, food security, and transportation services.
    • Offer in-person, phone, and email support to employees in need of these resources, ensuring timely access to essential services.
    • Maintain accurate records of all interactions and resource management activities to track employee progress and ensure confidentiality.
  • Advocacy and Support:
    • Advocate for employees to ensure they receive necessary support and services in areas like healthcare, financial counseling, and housing stability.
    • Help employees navigate complex systems, including social services, benefits, and community resources, with regular in-field presence. Up to 50% of the workweek will be spent visiting multiple store or site locations.
    • Cultivate and maintain relationships with community organizations to ensure a robust network of support for employees.
    • Support wellness team in coordinating programs and services such as resource fairs, food pantries, transportation assistance, or financial wellness programs, to enhance resources available to employees.
  • Education and Empowerment:
    • Educate employees on available resources and accessing them, with a focus on health and well-being, stress management, food security, transportation, and financial stability.
    • Empower employees to achieve self-sufficiency by providing guidance and helping them develop skills to manage their personal and professional well-being.
  • Wellness Role Model:
    • Lead by example, demonstrating a commitment to self-care, healthy living, and work-life balance.
    • Inspire and motivate employees to adopt sustainable wellness practices that address both personal health and life challenges.
Qualifications/Experience:
  • Associate’s or Bachelor's degree in Human Services, Psychology, Social Work, or a related field.
  • Experience in health and wellness coaching, or willingness to obtain training.
  • Strong knowledge of community resources and social service systems.
  • Excellent communication and interpersonal skills such as empathy, problem-solving, and critical-thinking abilities.
  • Proven ability to build and maintain professional relationships.
  • Conduct assessments, identify individual strengths and address barriers to wellbeing.
  • Develop individualized plans to address health, financial, housing, transportation, and other needs.
  • Experience with SMART goals and motivational interviewing techniques
  • Experience in creating and delivering presentations.
  • Proficiency in Microsoft Office and case management software.
  • Excellent organizational and time management skills.
  • Bilingual abilities are highly desirable.
  • A valid driver’s license and reliable transportation are required.
Preferred Experience/Skills:
  • Knowledge of therapeutic communication, case management terminology, and public or private healthcare benefits, financial counseling, food access and security, recovery coaching, community health work.
  • Experience in program development & management, to assist in creating, developing, and operationalizing new programs, as well as managing their implementation and performance over time.
  • Experience in non-profit settings and community partnership building.
  • Experience with high-risk, high-need populations is highly valued.
  • Strong discretion, versatility, and interpersonal skills for working with individuals of varied backgrounds.
  • Commitment to continuous learning and development
  • Preference will be given to candidates who demonstrate a track record of overcoming personal challenges and achieving high levels of self-sufficiency through life experiences, as resilience and resourcefulness are highly valued in this role.
Physical Requirements:
  • Ability to lift up to 25 lbs, as the role may require assisting with the distribution of resources (e.g., food pantry items or wellness materials) or other related tasks.

Please complete application and attach resume with relevant work experience.  Incomplete applications will not be considered for the position.

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