Operations Supervisor - Donation Center Network

Cincinnati, OH

Full Time

1533

Mid Level

POSITION SUMMARY: (WHAT, HOW, WHY)
For more than 100 Years, Goodwill has been committed to re-using and recycling. We are committed to Sustainability and Environmental Stewardship. As part of our transportation team, you will be helping us to achieve our mission by helping us process donated goods. Re-sellable items are used to support our mission of helping people with disabilities and our nation's veterans to go to work.
The Operations Supervisor manages the day to day operations of the ADC (Attendant Donation Center) program. The Operations Supervisor makes sure the Goodwill donors receive excellent customer service and all incoming donations are sorted correctly.
MINIMUM REQUIREMENTS:

EDUCATION:	High School Diploma, some college preferred.
EXPERIENCE:	Prior supervisory experience or equivalent training.
KNOWLEDGE: TRANSPORTATION:	Organizational and customer service skills preferred. Also, computer skills to include the ability to use software, hardware, and digital tools to perform tasks efficiently. Reliable transportation required.

ESSENTIAL DUTIES:

Supervises and coordinates activities of employees concerned with transporting, receiving, sorting and stacking donations into proper containers or trailers
Advises employees on care and preservation of items received, shipped and stored
Interviews and hires ADC employees
Completes ADC daily schedule
Coordinates security provisions as needed
Assist in locating ADC sites
Handle all personnel needs for employees
Maintain travel expenses at budget level
Serve as liaison between store managers and ADC employees
Maintain layout and special handling of product guidelines for all store and free-standing sites
Travel to ADC sites to ensure proper coverage and handling of donated material
Assure proper loading and unloading of donated product to designated areas
Analyze and resolve work and material flow issues
Schedule new hire needs with Human Resources
Update training manuals as needed
Complete weekly reports
Maintain and achieve department budget and expense goals
Other duties as assigned

PERODICAL DUTIES:

Attend Safety and department meetings
Work special events and promotions
Back up Dock Supervisor
Work occasional overtime, weekend and holiday

If you’re looking for a rewarding, fulfilling experience, please join our team!!
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.
EEO Employer/Vet/Disabled

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Operations Supervisor - Donation Center Network

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