Ohio Valley Goodwill Industries Rehabilitation Center, Inc.

IT Helpdesk I

INFORMATION TECHNOLOGY - Woodlawn, OH - Full Time

Ohio Valley Goodwill Industries is a 107-year-old mission driven social enterprise serving southwest Ohio, Northern Kentucky and Southeast Indiana.  While most are familiar with our globally recognized thrift store operations, we are much more.  Sales from these stores fund employment, training, education and a myriad of other programs and services to members of our community. 
 
Ohio Valley Goodwill’s commitment to providing outstanding service has made it an organization of good standing in the Greater Cincinnati community for over 100 years; our culture reflects this high standard of excellence. 
 
We currently have a Full-Time job opportunity available for a creative, motivated, and enthusiastic individual in our IT department.  
 
The main function of this position is to assist in providing IT support required to sustain daily operations for multiple facilities using a Jira ticketing system.  
 
Minimum Requirements:
 Education:  High School Diploma
Experience:  Experience with Windows 10, 11, & Server 2012-2019, Office 2019/365.
Traveling:  A valid drivers’ license and reliable transportation
 
Essential Duties:

  • Performing routine system maintenance for cash registers and computers.
  • Assist in providing desktop support to remote and inner office personal employees, whether it is desktop computer, laptops, or printers.
  • Able to work in a small group setting to accomplish tasks at hand and provide insight for new technology solutions.
  • Travel to our stores that are in the greater Cincinnati area including Northern Kentucky and Southeastern Indiana to fix issues involving POS cash registers and perform routine maintenance.
  • Other duties as needed.
 Working Conditions:
  • Sitting         60%        
  • Standing     20%
  • Walking      20%
  • Able to carry and/or transport computer equipment
  • Work with tools
 
We offer competitive pay and benefits including:
  •  Starting Pay rate: $19.00/ Hr.
  • Medical, Dental, Vision Insurance
  • Life Insurance, Short Term Disability, Long Term Disability
  • Paid Vacation and Sick
  • Paid Holidays
  • 403(b) with company match
  • Employee Assistance Program

If you’re looking for a rewarding, fulfilling experience, please join our team!! 

Please complete application and attach a resume with detailed work experience.   
Incomplete applications will not be considered for the position.
 
EEO Employer/Vet/Disabled

Apply: IT Helpdesk I
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Are you legally authorized to work in the United States?*
Please enter the name of the specific source where you learned about this position: (e.g. if referred by an employee, enter employee's name, if applicable):*
Are you 18 years of age or older?*
Have you ever been employed with us before?*
Have you ever been convicted of any misdemeanor or felony (this includes, without limitation, pleading guilty, pleading no contest, or having a judicial finding of guilt)? Conviction will not necessarily disqualify an applicant from employment.*
Do any of your relatives work at Goodwill? If so, please specify:*
Let us know about your related work experience. Please list your past three employers (Employer's Names, Dates of Employment, Job Titles, and Duties of the job).*
If you have a resume, please download it here:
What's your highest level of education completed?*
What is your availability to work?*
What is your salary expectations/pay rate for the position you are applying?*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*