Ohio Valley Goodwill Industries Rehabilitation Center, Inc.

Employee Wellness Navigator

HUMAN RESOURCES - Woodlawn, OH - Full Time

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio.  Selected as “2024 Best Workplace in Ohio” by Ohio Business Magazine!

We are seeking a dedicated and compassionate Employee Wellness Navigator to provide holistic support to our employees. In this role, you will help employees navigate personal and professional well-being, ensuring they have access to critical resources related to health and wellbeing, food security, transportation, and financial assistance. The ideal candidate will have a strong background in human services, case management, health and wellness coaching, and community resource knowledge. You will guide employees in achieving their goals, advocate for their well-being, and connect them to the services they need to thrive both personally and professionally.
This role is vital in fostering a supportive work environment that addresses the broader aspects of well-being, including managing life challenges outside of the workplace, such as health, housing, and access to essential community resources.

Key Responsibilities:

  • Health and Wellness Coaching:
    • Provide wellness coaching to employees, assisting them in setting and achieving specific goals related to their personal and professional well-being.
    • Utilize SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) to create actionable and realistic wellness plans.
    • Use motivational interviewing techniques to encourage employees in making positive lifestyle changes and enhancing their overall health.
  • Resource Coordination:
    • Act as a liaison between employees and a variety of community resources, including health benefits, housing programs, financial assistance, food security, and transportation services.
    • Offer in-person, phone, and email support to employees in need of these resources, ensuring timely access to essential services.
    • Maintain accurate records of all interactions and resource management activities to track employee progress and ensure confidentiality.
  • Advocacy and Support:
    • Advocate for employees to ensure they receive necessary support and services in areas like healthcare, financial counseling, and housing stability.
    • Help employees navigate complex systems, including social services, benefits, and community resources, with regular in-field presence. Up to 50% of the workweek will be spent visiting multiple store or site locations.
    • Cultivate and maintain relationships with community organizations to ensure a robust network of support for employees.
    • Support wellness team in coordinating programs and services such as resource fairs, food pantries, transportation assistance, or financial wellness programs, to enhance resources available to employees.
  • Education and Empowerment:
    • Educate employees on available resources and accessing them, with a focus on health and well-being, stress management, food security, transportation, and financial stability.
    • Empower employees to achieve self-sufficiency by providing guidance and helping them develop skills to manage their personal and professional well-being.
  • Wellness Role Model:
    • Lead by example, demonstrating a commitment to self-care, healthy living, and work-life balance.
    • Inspire and motivate employees to adopt sustainable wellness practices that address both personal health and life challenges.
Qualifications/Experience:
  • Associate’s or Bachelor's degree in Human Services, Psychology, Social Work, or a related field.
  • Experience in health and wellness coaching, or willingness to obtain training.
  • Strong knowledge of community resources and social service systems.
  • Excellent communication and interpersonal skills such as empathy, problem-solving, and critical-thinking abilities.
  • Proven ability to build and maintain professional relationships.
  • Conduct assessments, identify individual strengths and address barriers to wellbeing.
  • Develop individualized plans to address health, financial, housing, transportation, and other needs.
  • Experience with SMART goals and motivational interviewing techniques
  • Experience in creating and delivering presentations.
  • Proficiency in Microsoft Office and case management software.
  • Excellent organizational and time management skills.
  • Bilingual abilities are highly desirable.
  • A valid driver’s license and reliable transportation are required.
Preferred Experience/Skills:
  • Knowledge of therapeutic communication, case management terminology, and public or private healthcare benefits, financial counseling, food access and security, recovery coaching, community health work.
  • Experience in program development & management, to assist in creating, developing, and operationalizing new programs, as well as managing their implementation and performance over time.
  • Experience in non-profit settings and community partnership building.
  • Experience with high-risk, high-need populations is highly valued.
  • Strong discretion, versatility, and interpersonal skills for working with individuals of varied backgrounds.
  • Commitment to continuous learning and development
  • Preference will be given to candidates who demonstrate a track record of overcoming personal challenges and achieving high levels of self-sufficiency through life experiences, as resilience and resourcefulness are highly valued in this role.
Physical Requirements:
  • Ability to lift up to 25 lbs, as the role may require assisting with the distribution of resources (e.g., food pantry items or wellness materials) or other related tasks.

Please complete application and attach resume with relevant work experience.  Incomplete applications will not be considered for the position.

EEO Employer/Vet/Disabled

Apply: Employee Wellness Navigator
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Are you legally authorized to work in the United States?*
Please enter the name of the specific source where you learned about this position: (e.g. if referred by an employee, enter employee's name, if applicable):*
Are you 18 years of age or older?*
Have you ever been employed with us before?*
Have you ever been convicted of any misdemeanor or felony (this includes, without limitation, pleading guilty, pleading no contest, or having a judicial finding of guilt)? Conviction will not necessarily disqualify an applicant from employment.*
Do any of your relatives work at Goodwill? If so, please specify:*
Let us know about your related work experience. Please list your past three employers (Employer's Names, Dates of Employment, Job Titles, and Duties of the job).*
If you have a resume, please download it here:
What's your highest level of education completed?*
What is your availability to work?*
What is your salary expectations/pay rate for the position you are applying?*
The following questions are entirely optional.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*