Ohio Valley Goodwill Industries Rehabilitation Center, Inc.

Supported Employment Case Manager

WORKFORCE DEVELOPMENT - Cincinnati, OH - Full Time

About Ohio Valley Goodwill Industries
Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.

POSITION SUMMARY: (WHAT, HOW, WHY) 
Acts as a liaison between clients and service providers. Will ensure smooth transition between services. Evaluate clients’ needs and develop individualized plans for services. Assist with Intake paperwork, retention services, and billing needs.
 
MINIMUM REQUIREMENTS:

EDUCATION AND EXPERIENCE:
Minimum of High School diploma or equivalent required. Minimum of 2 years successful work using Microsoft Office Software (specifically Excel, Word, Access, PowerPoint, Prefer applicant with MOU or specific computer related education/certification.

KNOWLEDGE:  
Strong business office and clerical skills including extensive computer operations knowledge in all office software- this include using and developing excel and access based records and reports as well as Word and PowerPoint.  Requires independent problem solving and decision-making skills, strong written and verbal communication skills and strong interpersonal relationship skills   Must pass applicable background checks.

 

ESSENTIAL DUTIES: (INCLUDED PERCENT OF TIME ON TASKS)

  1. Makes initial phone call to participant waiting to receive services, completes intake paperwork
  2. Communicates with Vocational counselors to request all authorizations for SE Dept.
  3. Oversees the Community Work Experience Service
  4. Monitor units used for job coaching as well as shift differential authorizations
  5. Processes billings for the month and finalizes monthly reports
  6. Conduct retention visits throughout the month
PERIODICAL DUTIES: 
  • Assist with receiving bus passes as well as any shopping needs for clients.
OCCASIONAL DUTIES: 
  • Assist with any job development and/or coaching as needed.
WORKING CONDITIONS: (SITTING, STANDING, WALKING, OVERTIME, ETC.) 

  1. Must be able to sit for extended periods of time to complete reporting and computer work. 

  1. Must be able to move throughout the building. 

Benefits:
Goodwill offers a competitive compensation package including:
  •  Medical, Dental, Vision Insurance
  •  Life Insurance, Short Term Disability, Long Term Disability
  •  Paid Vacation and Sick
  •  Paid Holidays
  •  403(b) with company match
  •  Employee Assistance Program
Please complete application and attach resume with detailed work experience. 
Incomplete applications will not be considered for the position.

EEO Employer/Vet/Disabled
Apply: Supported Employment Case Manager
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