Ohio Valley Goodwill Industries Rehabilitation Center, Inc.

Logistics Manager

TRANSPORTATION - Cincinnati, OH - Full Time

About Ohio Valley Goodwill Industries:
Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.

Job Summary:
We are seeking a proactive and detail-oriented Logistics Manager to oversee daily transportation operations, including routing, dispatch, and driver support. This role is responsible for ensuring timely and efficient movement of goods while managing a small team of dispatchers (1–2 direct reports). The ideal candidate is a strong communicator, problem-solver, and team leader with experience in transportation logistics and scheduling.

Key Responsibilities:
Daily Operations & Dispatch Management
  • Supervise daily dispatch operations, ensuring all routes are scheduled accurately and efficiently.
  • Coordinate with warehouse and retail locations to align transportation schedules with operational needs.
  • Monitor fleet activity and resolve issues such as delays, route changes, or vehicle breakdowns in real time.
  • Ensure dispatchers are properly trained and equipped to support drivers and maintain smooth operations.
Team Leadership
  • Directly manage and support 1–2 dispatchers, providing coaching, development, and performance feedback.
  • Promote a collaborative, solutions-oriented work environment focused on continuous improvement.
Driver & Route Oversight
  • Assist with driver scheduling, route optimization, and compliance with DOT and company safety regulations.
  • Serve as the primary point of contact for escalated driver issues, customer concerns, or route conflicts.
  • Track driver performance and partner with HR or Operations for coaching or disciplinary action as needed.
Fleet & Compliance
  • Support vehicle maintenance schedules and ensure fleet records are up to date.
  • Maintain accurate documentation for all transportation activities, including route logs, mileage, fuel usage, and incident reports.
Communication & Coordination
  • Serve as a liaison between drivers, dispatchers, warehouse, and store personnel to ensure seamless logistics flow.
  • Collaborate with the Warehouse Manager and other departments to improve efficiency and resolve bottlenecks.
Qualifications:
  • 3–5 years of experience in transportation logistics, dispatching, or fleet management.
  • 1+ year of experience in a supervisory or team lead role preferred.
  • Knowledge of route planning, driver scheduling, and fleet coordination.
  • Familiarity with DOT regulations and transportation safety compliance.
  • Strong leadership, communication, and organizational skills.
  • Proficiency with dispatching software, GPS tracking tools, and Microsoft Office.
Preferred Traits:
  • Calm under pressure with strong problem-solving skills.
  • Comfortable working in a fast-paced, logistics-heavy environment.
  • Experience in retail or thrift logistics a plus.
  • Bilingual (English/Spanish) is a plus, but not required.
If you’re looking for a rewarding, fulfilling experience, please join our team!! 

Please complete application and attach resume with detailed work experience.  Incomplete applications will not be considered for the position.

EEO Employer/Vet/Disabled
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