Ohio Valley Goodwill Industries Rehabilitation Center, Inc.

Workforce Development Case Manager

WORKFORCE DEVELOPMENT - Cincinnati, OH - Full Time

About Ohio Valley Goodwill Industries
Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.

POSITION SUMMARY: (WHAT, HOW, WHY) 
The Case Manager delivers transformative case management and job coaching services to program participants. This involves monitoring cases by verifying attendance, evaluating service plans, and advocating for supportive services to prepare participants for work. They assist with intake, retention, and billing processes. 

MINIMUM REQUIREMENTS:

Education and Experience:  Bachelor's Degree in Social Work, Human Services,  Vocational Rehabilitation or related field.

Knowledge:  Knowledge of and sensitivity to the unique needs of the target population - justice-involved, unemployed, and underemployed clients. Must be an effective communicator, critical thinker, and problem solver. Documented skill in areas of analyzing information, decision making, research skills, verbal communication, written communication, resolving conflict, workflow implementation, human relations, time management, and integrity. Ability to motivate others toward achieving goals. 

ESSENTIAL DUTIES: 

  • Conduct Intake and assessments to identify participant needs and strengths. 

  • Develop and implement individualized career and financial plans. 

  • Coordinate and facilitate program services, such as job readiness training, financial literacy workshops, and housing assistance. 

  • Collaborate with external partners to provide additional support and resources. 

  • Monitor participant progress and provide timely interventions. 

PERIODICAL DUTIES: 

  • Maintain accurate and up-to-date participant records in the agency's data management system. 

  • Compile and submit required reports, including progress reports, success stories, and program evaluations. 

  • Provide post-placement support, such as job coaching and career counseling. 

OCCASIONAL DUTIES: 

  • Assist participants in developing job search strategies, including resume writing and interview preparation. 

  • Connect participants with potential employers and job opportunities

WORKING CONDITIONS: (SITTING, STANDING, WALKING, OVERTIME, ETC.) 

  1. Must be able to sit for extended periods of time to complete reporting and computer work. 

  1. Must be able to move throughout the building 

Benefits:
Goodwill offers a competitive compensation package including:
  •  Medical, Dental, Vision Insurance
  •  Life Insurance, Short Term Disability, Long Term Disability
  •  Paid Vacation and Sick
  •  Paid Holidays
  •  403(b) with company match
  •  Employee Assistance Program
Please complete application and attach resume with detailed work experience. 
Incomplete applications will not be considered for the position.

EEO Employer/Vet/Disabled
Apply: Workforce Development Case Manager
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Are you legally authorized to work in the United States?*
Please enter the name of the specific source where you learned about this position: (e.g. if referred by an employee, enter employee's name, if applicable):*
Are you 18 years of age or older?*
Have you ever been employed with us before?*
Have you ever been convicted of any misdemeanor or felony (this includes, without limitation, pleading guilty, pleading no contest, or having a judicial finding of guilt)? Conviction will not necessarily disqualify an applicant from employment.*
Do any of your relatives work at Goodwill? If so, please specify:*
Let us know about your related work experience. Please list your past three employers (Employer's Names, Dates of Employment, Job Titles, and Duties of the job).*
If you have a resume, please download it here:
What's your highest level of education completed?*
What is your availability to work?*
What is your salary expectations/pay rate for the position you are applying?*
I hereby certify that all responses set forth during my employment application process are true and complete. I understand and agree that any falsification, misrepresentation, or omission either on the employment application form or in my responses to questions asked during the interviewing or examination process may disqualify me from further consideration for employment, or if employed by Ohio Valley Goodwill Industries, will subject me to immediate termination, whenever the falsification or omission is discovered. In this regard, where an item is left blank on the employment application, it is because there is no information within its scope.*
The following questions are entirely optional.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*