Retail Team Leader at Cheviot

Cheviot, OH

Full Time

RETAIL SERVICES

Mid Level

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

Retail Team Leader will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, production, trough donations management, facility operation, communications, merchandising, and inventory control.

Role and Responsibilities

Assist the Retail Store Manager with the overall operation of the retail store.
Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
Provide coaching, correctional direction, supervise and train retail associates on job related responsibilities.
Makes recommendations to Asst Mgr or Manager related disciplinary or corrective action.
Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.
Handles escalated or complex sales or customer related issues.
Inspect and validate accurate pricing and quality of production
Ensure production team is working at a pace that will ensure the team achieves production goals

Supervisory Responsibility

This position is responsible for training and delegating work assignments to the Donation Attendant, Merchandise Processor & Sales Associate positions.
At least 1 year of supervisory experience preferred.
Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time
Work a flexible schedule in support of the store opening, production and closing operations.
Ability to effectively communicate in English with customers and associates.

Physical Requirements

Ability to sit or stand for eight hours.
Ability to bend and twist.
Ability to lift and carry 35 pounds with or without a reasonable accommodation
Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel.
Specific vision abilities required by this job include close vision requirements due to computer work.
Regular, predictable attendance is required as business demands dictate.

If you’re looking for a rewarding, fulfilling experience, please join our team!!
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.

Pay rate: $13.00 per hour.

EEO Employer/Vet/Disabled

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Are you legally authorized to work in the United States?*

Please enter the name of the specific source where you learned about this position: (e.g. if referred by an employee, enter employee's name, if applicable):*

Are you 18 years of age or older?*

Have you ever been employed with us before?*

Have you ever been convicted of any misdemeanor or felony (this includes, without limitation, pleading guilty, pleading no contest, or having a judicial finding of guilt)? Conviction will not necessarily disqualify an applicant from employment.*

Do any of your relatives work at Goodwill? If so, please specify:*

Let us know about your related work experience. Please list your past three employers (Employer's Names, Dates of Employment, Job Titles, and Duties of the job).*

If you have a resume, please download it here:

What's your highest level of education completed?* GED or EquivalentHigh SchoolCollege- Associate's DegreeCollege-Bachelor's DegreeCollege- Master's DegreeOther

What is your salary expectations/pay rate for the position you are applying?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Retail Team Leader at Cheviot

Apply for this position