Outlet Team Member

Woodlawn, OH

Full Time

RETAIL SERVICES

Entry Level

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

POSITION SUMMARY: (WHAT, HOW, WHY)

We are looking for a dedicated and enthusiastic Outlet Team Member to join our team. The ideal candidate will provide excellent customer service, assist with daily operations, and ensure a positive shopping experience for our customers.
Key Responsibilities:

Greet and assist customers in a friendly and professional manner.
Maintain cleanliness and organization of the outlet.
Assist with filling bins, along with pushing bins to and from salesfloor.
Gain knowledge with our Recycling Program and empty bins in a timely manner.
Handle customer inquiries and resolve issues promptly.
Operate cash registers and process transactions accurately.

MINIMUM REQUIREMENTS:

EDUCATION, EXPERIENCE, AND LICENSING REQUIREMENTS:

Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.
A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.
Must be able to follow directions well and communicate effectively.
Ability to problem solve, ability to multitask and handle a fast-paced work environment.
Ability to provide exceptional customer service to all our customers in a friendly and engaging way.
Ability to be fluent in English.

SKILLS:

Excellent verbal and written communication skills
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Computer literacy. Being familiar with touch screen registers.
Organization skills

ESSENTIAL DUTIES:
· Customer Service: Greet customers warmly, answer questions, and assist with product selection.
· Sales Support: Operate cash registers, process transactions accurately.
· Recycle: Placing proper items into their correct categories.
· Store Maintenance: Maintain cleanliness and orderliness in the outlet, including registers, displays, and common areas.
· Team Collaboration: Work closely with colleagues to meet sales goals, resolve issues, and support the smooth operation of the outlet.
· Product Knowledge: Stay informed about current promotions, new arrivals, and product details to provide customers with up-to-date information.

PERODICAL DUTIES:

Housekeeping/Janitorial.
Maintaining areas around the Outlet building. Bring shopping carts back into building/picking up debris.
Unloading bins to assist with daily Recycling.
Other tasks as assigned.

WORK HOURS & BENEFITS:
This position requires a rotating flexible schedule based on the needs of the business to include days, evenings, and weekends. Overtime when needed. Open availability is a must.

If you’re looking for a rewarding, fulfilling experience, please join our team!!
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.

EEO Employer/ Vet/ Disabled

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Outlet Team Member

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