Outlet Team Member at Woodlawn

Woodlawn, OH

Full Time

RETAIL SERVICES

Entry Level

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

POSITION SUMMARY: (WHAT, HOW, WHY)

KEY RESPONSIBILITIES:
We are looking for a dedicated and enthusiastic Outlet Team Member to join our team. The ideal candidate will provide excellent customer service, assist with daily operations, and ensure a positive shopping experience for our customers.

ESSENTIAL DUTIES:

Customer Service: Greet customers warmly, answer questions, and assist with product selection.
Sales Support: Operate cash registers, process transactions accurately.
Recycle: Placing proper items into their correct categories.
Store Maintenance: Maintain cleanliness and orderliness in the outlet, including registers, displays, and common areas.
Team Collaboration: Work closely with colleagues to meet sales goals, resolve issues, and support the smooth operation of the outlet.
Product Knowledge: Stay informed about current promotions, new arrivals, and product details to provide customers with up-to-date information.

PERIODICAL DUTIES:

Housekeeping/Janitorial.

Maintaining areas around the Outlet building. Bring shopping carts back into building/picking up debris.

Unloading bins to assist with daily Recycling.

Other tasks as assigned.

MINIMUM REQUIREMENTS:

EDUCATION, EXPERIENCE, AND LICENSING REQUIREMENTS:

Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.
Ability to be fluent in English.
Ability to provide exceptional customer service to all our customers in a friendly and engaging way. 
Ability to problem solve, ability to multitask and handle a fast-paced work environment.
Must be able to follow directions well and communicate effectively.
A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.

SKILLS:

Strong verbal and written communication skills.

Professional interpersonal and customer service skills.

Reliable organizational skills and attention to detail.

Dependable time management skills with a proven ability to meet deadlines.

Basic computer literacy. Being familiar with touch screen registers.

WORK HOURS & BENEFITS
This position requires a rotating flexible schedule based on the needs of the business to include days, evenings, and weekends. Overtime when needed. Open availability is a must.

If you’re looking for a rewarding, fulfilling experience, please join our team!!
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.

EEO Employer/ Vet/ Disabled

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Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
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An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

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Outlet Team Member at Woodlawn

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